Raleigh Cyclelife - Bike Shops Guildford

Reviews

• Never Dissapointed

  This shop has consistently given great service to myself and family. I have lived in Guildford for 15 years now and have seen bike shops come and go. This shop is not the cheapest but i am a firm beleiver in paying for exceptional service.

  10

  Malcolm J.
  Review Date: 16/12/2010 Report review
• Awful service and rip off prices.

  Got a terrible shock from this shop charging me £20 for a 2 minute job changing a buggy tyre. I was fobbed off that is was their 'minimum labour rate', and with no apology for the high cost. The tyre cost an additional £10. My usual bike shop charge me £6 and aren't so petty as to charge labour. £30 is FIVE times more and frankly money I could well do without wasting. My grievance is that I was not told up front about the very high minimum labour charge, had I known I would have just bought the tyre and fitted it myself. The Manager was disinterested and unhelpful when I said I thought it was steep, so I felt forced to pay it. Wish I had seen this earlier reviewer, but the tyre went flat when I was in town, so I came here in a rush.

  10

  Sue C.
  Review Date: 19/05/2010 Report review
• high pricing, low service

  I went into the shop to buy a 2nd hand bike to be used for 10 weeks. The only bike in my price range (50-70 pounds) was a rusty mountain bike, meeting the minimum requirements. Happy anyhow to purchase at a price way higher than at recycling\charity shop rate, and its actual standards (the honest price), the owner made a big fuss about adjusting the saddle, the front break (bit tight), and oiling the chain, before I went off with it. He almost lost the sale as he annoyingly kept referring to me in the 3rd person to his assistant while I was there. Would not do business with this seller

  10

  Frank R.
  Review Date: 19/07/2009 Report review